Contact

We'd love to hear from you

Questions about sizing, an order or a gift? Real people answer every message, usually within one business day.

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  • Email

    hello@cuddlehoodie.com

  • Opening hours

    Monday to Friday, 9:00–17:00 (CET). We reply within one business day.

  • Not sure about size?

    Regular or Large, explained with real measurements.

    Open the size guide

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We reply within 1 business day

Quick answers

Before you write

The three questions we hear most. The full list lives in our help centre.

All questions

Regular or Large: which should we choose?

Go by the taller of you and how much room you want. Regular fits pairs up to about 175 cm each, Large 165–195 cm. Between sizes? Choose Large for more cuddle room. Open the size guide

How fast is delivery?

We dispatch within 1–2 business days. Delivery in Poland usually takes 1–3 days.

Can I return or exchange it?

Yes. You have 30 days to return it unworn, and size exchanges are free.