Shipping & returns
Fast to you, easy to return
Packed by hand, shipped with tracking and backed by a 30-day return promise.
Shipping
On its way, gently
Packed by hand in our studio and sent with tracking on every order.
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Poland
InPost parcel locker or courier. Free over the free-shipping threshold, otherwise calculated at checkout.
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European Union
Tracked courier delivery. Rates are shown at checkout before you pay.
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Dispatch
Orders placed before 1 pm on a business day usually leave the studio the same day.
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Gift-ready packaging
A soft cotton bag in a recyclable box. Add a gift note at checkout.
Returns
Returns in three steps
30 days from delivery. No awkward questions.
Tell us
Email us with your order number within 30 days of delivery. Want a different size? Say so and we'll reserve it.
Pack it
Unworn, unwashed, with tags on. The original box is perfect, any sturdy bag works too.
Send it back
Drop it at any InPost locker with the label we send you. Size exchanges ship free.
The details
Refunds & exchanges
Everything that happens after your parcel reaches us.
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Refunds
Once your return arrives we refund to your original payment method. You'll get an email when it's done.
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Return shipping
Size exchanges are on us. For refunds, return shipping is deducted from the refund.
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Damaged or faulty?
Send us a photo and we'll replace it or refund you in full, including shipping.